Contact us
GOLDEN STANDARD thanks you for your trust! We are committed to providing you with the highest quality ceramic vases and home décor products. If you have any questions, order inquiries, return requests, or after-sales service needs, please feel free to contact us.
Contact Information
Customer Service Email: service@golden-standard.cn (Recommended – fastest response)
Customer Service Phone: +1 814-616-9845 (Available Monday – Sunday, 9:00 AM – 6:00 PM Eastern Time)
Response Time: Monday – Friday: Usually within 24 hours Weekends & Holidays: Usually within 48 hours
Return Shipping Address (USA)
108 W 39th Street Ste 1006 New York, NY 10018 United States
Important: Please contact us first to obtain an RMA (Return Merchandise Authorization) number before returning any item. Returns without prior authorization may not be processed.
Company Address (China)
Yunbu Village, Fengxi Town, Chao'an District, Chaozhou City, Guangdong Province, China
Additional Notes
- For urgent order issues, tracking information, or product inquiries, please email us with your Order Number included.
- We currently do not offer live chat or WhatsApp service. Thank you for your understanding.
- You may communicate with us in English or Chinese. Our team is fluent in both languages.
We will reply to your message as soon as possible. Thank you for choosing GOLDEN STANDARD!
GOLDEN STANDARD Team https://golden-standard.cn/