Privacy Policy

GOLDEN STANDARD (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website , purchase our products, or interact with our services. This policy complies with applicable privacy laws of the United States, including the California Consumer Privacy Act (CCPA) where relevant.
1. Collection of Personal Information
Our website is designed to facilitate your purchase of vase products, and collecting personal information is not our primary purpose. We only collect personal information that is necessary to process your orders, provide customer service, and fulfill our contractual obligations to you. The types of information we may collect include:
  • Identifying Information: Name, shipping address, billing address, email address, phone number.
  • Payment Information: Credit card number, expiration date, and security code. All payment information is collected on pages protected by SSL (Secure Sockets Layer) encryption technology and processed by PayPal, our trusted payment service provider. This secure setup prevents unauthorized access, interception, or theft of your payment data.
  • Order Information: Order history, product preferences, and delivery tracking details.
  • Website Usage Data: Non-identifiable data such as IP address, browser type, pages visited, and time spent on our website (collected via cookies and similar technologies).
We do not collect unnecessary personal information, and we will never request sensitive information such as social security numbers or health data.
2. Use of Personal Information
We use your personal information solely for the following legitimate business purposes:
  • Process and fulfill your orders, including verifying payment details via PayPal, arranging shipping, and providing delivery tracking.
  • Respond to your customer service inquiries, resolve issues related to your orders, and provide post-purchase support.
  • Send you order confirmations, shipping notifications, and updates about your purchases (you will not receive unsolicited marketing communications unless you opt in).
  • Improve our website functionality, optimize product offerings, and enhance your shopping experience based on non-identifiable usage data.
Key Commitments on Information Usage:
  • We will never sell your contact information or any personal data to third-party marketers, advertisers, or data brokers for any purpose.
  • We will not use your personal information or images (including photos of you or your purchases) for advertising or marketing purposes without your explicit written consent. If you choose to share photos of our products on social media, such content is voluntary and not subject to this policy unless you grant us specific permission to use it.
3. Disclosure of Personal Information
We may share your personal information with trusted third-party service providers only to the extent necessary to fulfill our services, and these providers are contractually obligated to protect your data:
  • PayPal: To verify and process your credit card payments in compliance with its own strict privacy and security standards.
  • Shipping carriers (to deliver your orders and provide tracking information).
  • Customer service platforms (to respond to your inquiries).
We may also disclose your information if required by law, such as to comply with a subpoena, court order, or other legal obligations of the United States, or to protect our rights, property, or safety, and the rights and safety of our customers and the public.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
  • SSL encryption for all payment-related pages, with payment processing handled exclusively by PayPal to ensure compliance with global data security standards.
  • Secure storage of non-payment personal data; we do not store full credit card details at any time—all payment data is managed directly by PayPal.
  • Regular security audits and updates to our website and systems to align with U.S. data protection requirements.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we commit to taking all reasonable steps to protect your information in accordance with applicable U.S. laws.
5. Your Rights
For U.S. residents, under laws such as the CCPA, you have the following rights regarding your personal information:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request to correct inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: Opt out of certain data processing activities if applicable.
To exercise these rights, please contact our customer service team at service@golden-standard.cn (contact information consistent with our Contact Us page). We will respond to your request within a reasonable timeframe as required by applicable U.S. laws.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit, including PayPal’s privacy policy for details on how it handles your payment data.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable U.S. laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
  • Email: service@golden-standard.cn
  • Business Address: No. 217 West Huanxiang Road, Yunbu Village, Fengxi Town, Chao'an District, Chaozhou, Guangdong
  • Business Hours: Monday - Sunday: 9:00 AM - 6:00 PM (ET)